Under general supervision, the Workday Manager serves as the enterprise system owner and provides strategic oversight, configuration governance, and architectural direction for the organization's Workday Human Capital Management (HCM), Workday Financial Management (FDM) and any other functional domains across Workday platform. The role leads the Workday Specialists for Finance and P&C and oversees system administration, optimization, strategy, maintenance, governance, and architecture to ensure stable operations, data integrity, security and effective business processes across both domains. The Workday Manager supports core HCM and FDM modules, including organizational structures, business process frameworks, security roles, reporting, and integrations. The Workday Manager works closely with P&C, Finance, IT, and business stakeholders, including Workday and AMS providers. This role oversees system enhancements, testing strategy, complex troubleshooting, ongoing optimization of Workday functionality and user experience.
Responsibilities
The Workday Manager oversees the implementation and administration of Workday HCM and FDM modules, serves as an architectural expert, leads bi-annual release cycles, administers Workday security, and acts as a principal contact with AMS providers. They lead the Workday Support Team, optimize and configure Workday functionality, maintain system audits and data validations, serve as a subject matter expert, lead workshops and design sessions, communicate with project teams and leadership, and oversee project lifecycles. They also maintain awareness of emerging technologies and participate in meetings and workgroups.
- Oversee implementation and ongoing administration of assigned Workday HCM modules and FDM modules.
- Serve as a Workday architectural expert, advising on system design, configuration strategy, and cross-module impacts.
- Lead bi-annual Workday release cycle, including feature analysis, regression testing, impact assessment and deployment planning.
- Ensure all Workday workstreams are integrated effectively to fully optimize the system, impacts of changes are minimized and enhancements are capitalized on.
- Administer Workday, including security groups, role assignment. Ensure proper segregation of duties and role-based access control (RBAC) principles.
- Develop and maintain documentation for system configuration and business processes.
- Act as Principal Contact with AMS provider.
- Lead the Workday Support Team: Directly plan, organize, lead, coordinate, delegate, review, and appraise the work of assigned staff.
- Oversee the day-to-day operations of Workday Specialists for Finance and P&C.
- Ensure team deliverables are achieved within expected timeframes.
- Confirm Workday Specialists regularly monitor system health, performance metrics, and error logs to proactively identify and resolve issues.
- Ensure Workday Specialists provide functional recommendations that optimize system performance, limit disruption, and support the functional business operation.
- Provide advanced troubleshooting for Workday Specialists and operate as the organization's Workday expert.
- Provide mentorship and oversight to junior Workday analysts, consultants or admins.
- Optimize, configure, and maintain Workday HCM and Financials functionality.
- Configure and maintain organizational structures such as supervisory organizations, cost centers, locations, and job profiles.
- Delegate configuration to staff as appropriate.
- Align system capabilities with evolving business needs and ensuring optimized, compliant end-to-end processes across all functional areas.
- Develop and maintain the enterprise Workday roadmap in collaboration with executive leadership and the Director of IT, ensuring alignment with strategic priorities and system scalability.
- Plan and support change management, testing strategies, and training efforts for Workday initiatives.
- Perform regular system audits and data validations to ensure accuracy and compliance.
- Support and maintain integrations and file feeds between Workday and third-party systems.
- Configure and maintain Enterprise Interface Builder (EIB) templates for data imports and mass updates.
- Monitor integration error logs and troubleshoot data transmission issues.
- Serve as a subject matter expert (SME) for Workday platform across all functional areas and modules.
- Lead workshops and design sessions with stakeholders.
- Communicate clearly and regularly with project teams, end users, and leadership regarding timelines, deliverables, risks, and progress.
- Lead Workday team including Specialists, consultants and external vendors.
- Oversee success of full project lifecycle for Workday related initiatives.
- Define project scope, timelines, resource plans, risk mitigation strategies and deliverables.
- Maintains awareness of emerging technology being released and available in Workday and current trends in technology systems.
- Participates in departmental, agency and professional meetings and workgroups, as assigned.
- Perform other duties and responsibilities, as assigned.
Qualifications
The Workday Manager requires a Bachelor's degree in a relevant field, 6 years of enterprise-level Workday experience, 3 years of supervisory experience, advanced expertise in Workday Financials, proficiency in data modeling and data architecture, experience leading complex Workday implementations, and experience working in a consulting environment. They must have demonstrated expertise in Workday configuration, security frameworks, integrations, and business process governance, understanding of Workday HR & Financials architecture, reporting capabilities and integrations, experience guiding report strategy, Dashboards and analytics frameworks, oversight of integrations, working knowledge of data structures and system architecture, ability to evaluate and align business and technical requirements at an enterprise level, experience working with 3rd party providers, Workday Financials Core Certification, additional module certifications, effective communication skills, cooperative work, effective organization skills, customer service, collaborative teamwork, accurate work product, strong problem-solving skills, and effective critical thinking, ability to prioritize work effectively, multi-task, adjust to meet multiple demands, follow up with tasks through completion, ensure deadlines are met, flexibility, maturity of judgment, ability to work collegially, ability to exercise discretion, confidentiality, apply good judgment in making decisions, work independently and take initiatives, adherence to confidentiality and technological security.
- Bachelor's degree in Accounting, Finance, Business Administration, Information Systems, or related field from an accredited college.
- Minimum of 6 years of progressive enterprise-level Workday experience, including platform administration, governance, and cross-functional oversight.
- Minimum 3 years in supervisor or lead role experience leading a team or project.
- Demonstrated advanced expertise in Workday Financials, with strong understanding of integration points across the broader Workday ecosystem.
- Proficiency in data modeling and data architecture concepts, including entity relationships, transformation logic, and ETL processes, with the ability to design and validate complex data structures within Workday and across integrated systems.
- Experience leading complex Workday implementations, enhancements or system wide initiatives.
- Experience working in a consulting environment and/or internal Workday support team.
- Demonstrated expertise in overseeing Workday configuration, security frameworks, integrations and business process governance across functional areas.
- Understanding of Workday HR & Financials architecture, reporting capabilities and integrations.
- Experience guiding report strategy, Dashboards and analytics frameworks.
- Oversight of integrations, including EIB and system interface governance.
- Working knowledge of data structures and system architecture.
- Ability to evaluate and align business and technical requirements at an enterprise level.
- Experience working with 3rd party providers such as AMS providers and Workday to resolve issues, understand enhancements and maximize the ERP software to its fullest.
- Workday Financials Core Certification
- Additional module certifications (e.g., Procurement, Expenses, Grants)
- Demonstrates effective communication skills and consistently maintains a high-level of detail-orientation and accuracy.
- Cooperative work, effective Organization skills and Customer Service; collaborative teamwork, accurate work product, strong problem-solving skills, and effective critical thinking
- Demonstrate regular, reliable, and predictable attendance to carry out the essential functions.
- Ability to prioritize work effectively, multi-task, adjust to meet multiple demands; follow up with tasks through completion; ensure deadlines are met.
- Show ability to have flexibility, maturity of judgment, and ability to work collegially.
- Ability to exercise discretion, confidentiality, apply good judgment in making decisions, work independently and take initiatives.
- Adherence to confidentiality, including HIPAA and PHI, in accordance with Agency policy and legal requirements.
- Adherence to technological security in accordance with Agency policy and legal requirements.
Requirements
The Workday Manager requires a Bachelor's degree in a relevant field, 6 years of enterprise-level Workday experience, 3 years of supervisory experience, advanced expertise in Workday Financials, proficiency in data modeling and data architecture, experience leading complex Workday implementations, and experience working in a consulting environment. They must have demonstrated expertise in Workday configuration, security frameworks, integrations, and business process governance, understanding of Workday HR & Financials architecture, reporting capabilities and integrations, experience guiding report strategy, Dashboards and analytics frameworks, oversight of integrations, working knowledge of data structures and system architecture, ability to evaluate and align business and technical requirements at an enterprise level, experience working with 3rd party providers, Workday Financials Core Certification, additional module certifications, effective communication skills, cooperative work, effective organization skills, customer service, collaborative teamwork, accurate work product, strong problem-solving skills, and effective critical thinking, ability to prioritize work effectively, multi-task, adjust to meet multiple demands, follow up with tasks through completion, ensure deadlines are met, flexibility, maturity of judgment, ability to work collegially, ability to exercise discretion, confidentiality, apply good judgment in making decisions, work independently and take initiatives, adherence to confidentiality and technological security.
- Bachelor's degree in Accounting, Finance, Business Administration, Information Systems, or related field from an accredited college.
- Minimum of 6 years of progressive enterprise-level Workday experience, including platform administration, governance, and cross-functional oversight.
- Minimum 3 years in supervisor or lead role experience leading a team or project.
- Demonstrated advanced expertise in Workday Financials, with strong understanding of integration points across the broader Workday ecosystem.
- Proficiency in data modeling and data architecture concepts, including entity relationships, transformation logic, and ETL processes, with the ability to design and validate complex data structures within Workday and across integrated systems.
- Experience leading complex Workday implementations, enhancements or system wide initiatives.
- Experience working in a consulting environment and/or internal Workday support team.
- Demonstrated expertise in overseeing Workday configuration, security frameworks, integrations and business process governance across functional areas.
- Understanding of Workday HR & Financials architecture, reporting capabilities and integrations.
- Experience guiding report strategy, Dashboards and analytics frameworks.
- Oversight of integrations, including EIB and system interface governance.
- Working knowledge of data structures and system architecture.
- Ability to evaluate and align business and technical requirements at an enterprise level.
- Experience working with 3rd party providers such as AMS providers and Workday to resolve issues, understand enhancements and maximize the ERP software to its fullest.
- Workday Financials Core Certification
- Additional module certifications (e.g., Procurement, Expenses, Grants)
- Demonstrates effective communication skills and consistently maintains a high-level of detail-orientation and accuracy.
- Cooperative work, effective Organization skills and Customer Service; collaborative teamwork, accurate work product, strong problem-solving skills, and effective critical thinking
- Demonstrate regular, reliable, and predictable attendance to carry out the essential functions.
- Ability to prioritize work effectively, multi-task, adjust to meet multiple demands; follow up with tasks through completion; ensure deadlines are met.
- Show ability to have flexibility, maturity of judgment, and ability to work collegially.
- Ability to exercise discretion, confidentiality, apply good judgment in making decisions, work independently and take initiatives.
- Adherence to confidentiality, including HIPAA and PHI, in accordance with Agency policy and legal requirements.
- Adherence to technological security in accordance with Agency policy and legal requirements.
Compensation
$155,000 - $180,000
The job has limited second-chance hiring potential due to several restrictive factors. The role requires a Bachelor's degree from an accredited college, which may exclude some individuals with non-traditional educational backgrounds or those who were incarcerated during their academic pursuits. The job also mandates a minimum of 6 years of progressive enterprise-level Workday experience, which is a highly specialized and technical field that may be difficult for recently incarcerated individuals to access. Additionally, the role requires Workday Financials Core Certification and additional module certifications, which are not typically accessible to individuals with incarceration histories due to limited access to training and certification programs. The job involves handling sensitive data and requires adherence to confidentiality and technological security, including HIPAA and PHI compliance, which are typically restricted to individuals with clean records. The role also requires regular, reliable attendance and the ability to work independently and take initiatives, which may be challenging for individuals transitioning from incarceration due to potential barriers such as housing instability or transportation issues. While the job does not require a criminal background check or specific licenses that would automatically disqualify individuals with records, the combination of educational, experiential, and certification requirements significantly limits second-chance hiring potential.
The score and explanation are provided by our Reentry and Support Technology for Assisting Returning Talent (RESTART AI). Its methodology for obtaining scores and explanations is continuously evolving. Please note that the score is only a guide and is not definitive, AI can make mistakes.
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