Develops and supports Membership by providing information on Membership benefits, promoting the value of Company products and services, processing Memberships upgrades and credit accounts, participating in sales and marketing events, and making efforts to meet Membership goals. Maintains safety of Facility by following all safety standards, procedures, and guidelines. Fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, pulling items from shelves, scanning items, wrapping and palletizing items, ensuring the accuracy of orders and invoices, securing items until Members arrive, and following up on out-of-stock merchandise to meet Member needs. Completes work assignments and priorities by using policies, data, and resources, collaborating with managers, coworkers, customers, and other business partners, identifying priorities, deadlines, and expectations, carrying out tasks, communicating progress and information, determining and recommending ways to address improvement opportunities, and adapting to and learning from change, difficulties, and feedback. Provides Member service by acknowledging the Member, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting the Company's products and services. Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans, using the Open Door Policy, and applying these in executing business processes and practices. Respects the Individual by embracing differences in people, cultures, ideas, and experiences, creating a workplace where associates feel seen, supported, and connected through a culture of belonging, creating opportunities for all associates to thrive and perform, helping to attract the best talent, working as a team, building strong and trusting relationships, communicating with impact, energy, and positivity to motivate and influence, strengthening the team by helping, developing and mentoring others, recognizing others' contributions and accomplishments. Acts with Integrity by maintaining and promoting the highest standards of integrity, ethics, and compliance, modeling the Walmart values to support and foster our culture, holding oneself and others accountable, supporting Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us, acting in a selfless manner and being consistently humble, self-aware, honest, fair, and transparent. Serves our Customers and Members by delivering results while putting the customer first, making decisions based on reliable information, balancing short and long-term priorities, and considering how own work impacts the team's ability to deliver on our purpose for all stakeholders. Strives for Excellence by displaying curiosity and a desire to learn, taking calculated risks, and demonstrating courage and resilience, driving continuous improvements, being open to and using new technologies and skills, and supporting others through change.
Responsibilities
Develops and supports Membership by providing information on Membership benefits, promoting the value of Company products and services, processing Memberships upgrades and credit accounts, participating in sales and marketing events, and making efforts to meet Membership goals. Maintains safety of Facility by following all safety standards, procedures, and guidelines. Fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, pulling items from shelves, scanning items, wrapping and palletizing items, ensuring the accuracy of orders and invoices, securing items until Members arrive, and following up on out-of-stock merchandise to meet Member needs. Completes work assignments and priorities by using policies, data, and resources, collaborating with managers, coworkers, customers, and other business partners, identifying priorities, deadlines, and expectations, carrying out tasks, communicating progress and information, determining and recommending ways to address improvement opportunities, and adapting to and learning from change, difficulties, and feedback. Provides Member service by acknowledging the Member, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting the Company's products and services. Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans, using the Open Door Policy, and applying these in executing business processes and practices. Respects the Individual by embracing differences in people, cultures, ideas, and experiences, creating a workplace where associates feel seen, supported, and connected through a culture of belonging, creating opportunities for all associates to thrive and perform, helping to attract the best talent, working as a team, building strong and trusting relationships, communicating with impact, energy, and positivity to motivate and influence, strengthening the team by helping, developing and mentoring others, recognizing others' contributions and accomplishments. Acts with Integrity by maintaining and promoting the highest standards of integrity, ethics, and compliance, modeling the Walmart values to support and foster our culture, holding oneself and others accountable, supporting Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us, acting in a selfless manner and being consistently humble, self-aware, honest, fair, and transparent. Serves our Customers and Members by delivering results while putting the customer first, making decisions based on reliable information, balancing short and long-term priorities, and considering how own work impacts the team's ability to deliver on our purpose for all stakeholders. Strives for Excellence by displaying curiosity and a desire to learn, taking calculated risks, and demonstrating courage and resilience, driving continuous improvements, being open to and using new technologies and skills, and supporting others through change.
- Develops and supports Membership by providing information on Membership benefits, promoting the value of Company products and services, processing Memberships upgrades and credit accounts, participating in sales and marketing events, and making efforts to meet Membership goals.
- Maintains safety of Facility by following all safety standards, procedures, and guidelines, including conducting safety sweeps, following proper forklift spotting procedures, following proper procedures for handling and disposing of hazardous materials, following Company steel standard guidelines, and correcting/reporting unsafe situations to Management.
- Fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, pulling items from shelves, scanning items, wrapping and palletizing items, ensuring the accuracy of orders and invoices, securing items until Members arrive, and following up on out-of-stock merchandise to meet Member needs.
- Completes work assignments and priorities by using policies, data, and resources, collaborating with managers, coworkers, customers, and other business partners, identifying priorities, deadlines, and expectations, carrying out tasks, communicating progress and information, determining and recommending ways to address improvement opportunities, and adapting to and learning from change, difficulties, and feedback.
- Provides Member service by acknowledging the Member, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting the Company's products and services.
- Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans, using the Open Door Policy, and applying these in executing business processes and practices.
- Respects the Individual by embracing differences in people, cultures, ideas, and experiences, creating a workplace where associates feel seen, supported, and connected through a culture of belonging, creating opportunities for all associates to thrive and perform, helping to attract the best talent, working as a team, building strong and trusting relationships, communicating with impact, energy, and positivity to motivate and influence, strengthening the team by helping, developing and mentoring others, recognizing others' contributions and accomplishments.
- Acts with Integrity by maintaining and promoting the highest standards of integrity, ethics, and compliance, modeling the Walmart values to support and foster our culture, holding oneself and others accountable, supporting Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us, acting in a selfless manner and being consistently humble, self-aware, honest, fair, and transparent.
- Serves our Customers and Members by delivering results while putting the customer first, making decisions based on reliable information, balancing short and long-term priorities, and considering how own work impacts the team's ability to deliver on our purpose for all stakeholders.
- Strives for Excellence by displaying curiosity and a desire to learn, taking calculated risks, and demonstrating courage and resilience, driving continuous improvements, being open to and using new technologies and skills, and supporting others through change.
Qualifications
Minimum Qualifications: Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Preferred Qualifications: Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
- Minimum Qualifications: Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
- Preferred Qualifications: Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Requirements
Minimum Qualifications: Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Preferred Qualifications: Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
- Minimum Qualifications: Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
- Preferred Qualifications: Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Benefits
Health benefits include medical, vision, and dental coverage. Financial benefits include 401(k), stock purchase, and company-paid life insurance. Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. Live Better U is a company-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
- Health benefits include medical, vision, and dental coverage.
- Financial benefits include 401(k), stock purchase, and company-paid life insurance.
- Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting.
- You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
- Live Better U is a company-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
The job has a score of 8 because it is a customer-facing position in the retail industry that involves a variety of tasks, including customer service, order fulfillment, and membership support. The job responsibilities emphasize teamwork, communication, and adaptability, which are qualities that can be developed through training and experience. The job does not require any specific licenses or certifications, and the qualifications listed are minimal, which is favorable for second-chance hiring. The job also emphasizes values such as respect for individuals and integrity, which are important for creating an inclusive and supportive workplace. However, the job does require adherence to company policies and procedures, which may involve background checks or other screening processes that could be a barrier for individuals with criminal records. Overall, the job has a moderate level of second-chance hiring potential.
The score and explanation are provided by our Reentry and Support Technology for Assisting Returning Talent (RESTART AI). Its methodology for obtaining scores and explanations is continuously evolving. Please note that the score is only a guide and is not definitive, AI can make mistakes.
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